Consumer Markets Scoreboard (Consumer Market Monitoring Survey)
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Provided by Directorate-General for Justice and Consumers
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Dataset information
Country of origin
Updated
2018.05.15 00:00
Created
2015.12.01
Available languages
English
Keywords
Datasource
Quality scoring
340
Dataset description
The Market Monitoring Survey (MMS) tracks the functioning of key consumer markets using indicators such as comparability of offers, trust in retailers, consumer problems, complaints, satisfaction, switching and choice.
Since 2019, the survey patterns were changed as follows:
- Annual frequency instead of biennial waves;
- Two surveys per year covering each on average 10 different consumer markets in a rotational scheme ;
- The following outputs are available: presentation of results by market, factsheets by market, factsheets by country and as dissemination database an EXCEL pivot-table in a microsite.
Data are available for EU, the United Kingdom, Iceland and Norway.
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