Consultations attended, during the year 2020, on the telephone number 012 of the Citizen Service of the Basque Government (Zuzenean)

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Provided by Ministerio de Hacienda y Administraciones Públicas

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Dataset information

Country of origin
Updated
2021.01.14 23:00
Created
2020.01.01
Available languages
Spanish
Keywords
calidad servicio, herritarren ahotsa, herritarrentzako arreta, atención ciudadana, zuzenean, zuzenean, voz de la ciudadanía, zerbitzu kalitatea
Quality scoring
255

Dataset description

Data relating to the telephone call channel (012) of the Citizenship Service of the Basque Government (Zuzenean) in 2020: Volume of inquiries, calls received and answered, level of service, disaggregation by sex and language, etc.
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