Complaints - received 2017-18

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Dataset information

Country of origin
Updated
2019.11.21 11:17
Created
2017.07.27
Available languages
English
Keywords
Your Choice Barnet, Complaints, Residents, Barnet Group, Corporate Complaints, Barnet Homes, Customers
Quality scoring
100

Dataset description

Data with regard to all complaints received by the council in the 2017/18 financial year for both London Borough of Barnet and the Barnet Group. A complaint is any expression of dissatisfaction of our services. Individuals may consider that: They have not been treated with courtesy and fairness They are unhappy about the standard of service they have received We have failed to provide a service to which they are entitled They are unhappy about the action taken by the council More information about complaints and the council's complaints process can be found on our website
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