Telecoms and pay-TV complaints data

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Dataset information

Country of origin
Updated
Created
Available languages
English
Keywords
Quality scoring
150

Dataset description

These files present complaints recorded by Ofcom against the largest telecoms and pay-TV providers. Since May 2015 we have released these quarterly datasets in csv format. This information is intended to help consumers make better-informed decisions. We believe that the publication of such information is useful for consumers, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.
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